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FAQ Page

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Rilnex Vortex is one of the world's leading Forex CFD provider. The company was incorporated with the vision of providing fair and transparent Forex trading to active traders. Rilnex Vortex is dedicated to bringing solutions previously only available to professionals and large global investment banks to retail investors and traders around the world. For additional information about Pivot Trade, please visit the About Us page.

Our mission is to provide traders with the lowest spreads and fastest executions possible across over 285 Forex products including Forex, precious metals, stocks, futures and other commodities. We have invested heavily in technology and established strong relationships with some of the largest and most reliable pricing providers in the market. To find more about products offering click here: range of products. We also strongly suggest to thoroughly read our Account Terms available for the attached costs, risks and your responsibilities before deciding to trade with us.

The deposit in USD is credited to the balance immediately. Deposit in Bitcoin is credited automatically after 3 confirmations in the network. Speeding up the process of obtaining confirmations is impossible. The waiting time can be from 10 minutes to 12 hours. Please note, if you made a deposit different from the amount that you specified during the deposit, the deposit will not be credited to your account balance. Contact the support team to solve the problem.

Requests for withdrawal of funds are processed Instantly. If your withdraw is pending so The maximum processing time of the request is 48 hours.

Just register and create one or several deposits within one or several investment plans. After that you will be receiving profits according to the conditions of the investment plan you choose.

We're a more than 50K members family, you can join with us with high confident